By using our website you are accepting the practices
described in this privacy policy:
INFORMATION GATHERING
We use your IP
address and browser type to help diagnose problems with our server and
to administer our Web site. This means that a user's session will be
tracked, but the user will remain anonymous. Your IP address is used to
help identify you and your shopping cart and to gather broad
demographic information. This means that although your IP address may
be associated during your session, it is not permanently associated
with any of your personal information.
INFORMATION SHARING & DISCLOSURE
Personally Identifiable Information (PII):
In General. We may collect personally identifiable information (PII)
that can identify you (name, email etc.).
Information you provide. We may collect and store any personal
information you enter on our Web site or provide to us in some other
manner. This includes identifying information, such as your name,
address, email address, and telephone number, and, if you transact
business with us, financial information such as your payment method
(valid credit card number, type, expiration date or other financial
information).
Information from other sources. We may also periodically obtain both
personal and non-personal information about you from our business
partners, contractors and other third parties. Examples of information
that we may receive include: updated delivery and address information,
purchase history, and additional demographic information.
How we use the information we collect
In general. We may use information that we collect about you to enable:
With whom we share your information
We want you to understand when and with whom we may share personal or
other information we have collected about you or your activities on our
Web site or while using our services.
Personal information. We do not share your personal information with
others except as indicated below or when we inform you and give you an
opportunity to opt out of having your personal information shared. We
may share personal information with:
Authorized service providers. We may share your personal information
with our authorized service providers that perform certain services on
our behalf. These services may include fulfilling orders, processing
credit card payments, delivering packages, providing customer service
and marketing assistance, performing business and sales analysis,
supporting our Web site functionality, and supporting contests,
sweepstakes, surveys and other features offered through our Web site.
These service providers may have access to personal information needed
to perform their functions but are not permitted to share or use such
information for any other purposes.
Affiliated companies. We may share information we collect, including
personal information, with affiliated businesses. Sharing information
with our affiliates enables us to provide you with information about a
variety of products and services that might interest you. All affiliate
companies comply with applicable privacy and security laws, and, at a
minimum, in any commercial email they send to you, will give you the
opportunity to choose not to receive such email messages in the future.
Event providers. When you buy tickets through our Web site, you consent
to our providing your personal information to the event providers
involved in the event and their contractors. Sharing this information
with event providers allows them to contact you using the email address
or other contact information you provided.
Other Situations. We also may disclose your information:
In response to a subpoena or similar investigative demand, a
court order, or a request for cooperation from a law enforcement or
other government agency; to establish or exercise our legal rights; to
defend against legal claims; or as otherwise required by law. In such
cases, we may raise or waive any legal objection or right available to
us.
When we believe disclosure is appropriate in connection with efforts to
investigate, prevent, or take other action regarding illegal activity,
suspected fraud or other wrongdoing; to protect and defend the rights,
property or safety of our company, our users, our employees, or others;
to comply with applicable law or cooperate with law enforcement; or to
enforce our Web site terms and conditions or other agreements or
policies.
Aggregated and non-personal information. Aggregated and non-personal
information, which helps us optimize the usability of our site, is
collected via Service Provider cookie or log files. We may share
aggregated and non-personal information we collect under any of the
above circumstances. We may also share it with third parties to assist
us in analyzing the aggregate information about the visitors on our
site and to assist us to develop and deliver targeted advertising on
our Web site and on Web sites of third parties. We may combine
non-personal information we collect with additional non-personal
information collected from other sources. We also may share aggregated
information with third parties, including advisors, advertisers and
investors, for the purpose of conducting general business analysis. For
example, we may tell our advertisers the number of visitors to our Web
site and the most popular features or services accessed. This
information does not contain any personal information and may be used
to develop Web site content and services that we hope you and other
users will find of interest and to target content and advertising.
COOKIES
We use cookies to
keep track of your shopping cart, customize your future shopping, and
to assist your needs. Upon your request, we can use cookies to deliver
content specific to your interests and to save your password so that
you do not have to re-enter it each time you visit our site.
LINKS
This site contains
links to other sites. Savefans.com is not responsible for the privacy
practices or the content of such Web sites. We encourage you to read
posted privacy statements whenever interacting with any Web site.
ORDER FORM
This Web site uses
an order form for customers to request information, products, and
services. We employ other companies and individuals to perform
functions on our behalf. Examples include processing credit card
payments, fulfilling orders, delivering packages, sending email and
postal mail, and analyzing data for the purposes of data scrubbing and
marketing assistance. They have access to personal information needed
to perform their functions but may not use it for other purposes.
CONTESTS & PROMOTIONS
Occasionally, we
host contests and promotions. In these contests or promotions, online
or otherwise, we may ask visitors for contact information. We use this
contact data to send users information regarding the specific contest
or promotion. This personal information is also used to contact the
customer when necessary.
BLOGS & FORUMS
Savefans! is not
responsible for any content you choose to submit in these forums. Any
content, including personally identifiable information, you submit
there could be read, collected, or used by other users of these forums,
and could be used to send you unsolicited messages.
CHILDREN'S PRIVACY
Our Web site is a general audience site, and we do not
knowingly collect personal information from children under the age of
13.
SECURITY
The security of
your personal information is important to us. When you enter sensitive
information (such as credit card number and/or social security number)
on our registration or order forms, we encrypt that information using
secure socket layer technology (SSL). .
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we
receive it. No method of transmission over the Internet, or method of
electronic storage, is 100% secure, however. Therefore, while we strive
to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email
us at customerservice@savefans.com.
REGISTRATION
You can browse our
site without entering any personal information and, therefore, remain
anonymous during your visit. However, we hope that all of our visitors
will register with us so that we can learn more about our valuable
customers. Our site's optional registration form requires users to give
us contact information (such as their name and email address). We use
customer contact information from the registration form to send the
user relevant newsletters and special offers. This information is also
used to contact the customer if necessary. If you would rather not
receive newsletters and/or special offers, please indicate your
preference by marking the appropriate boxes in the Membership Account
Maintenance section of our site. Users may opt-out of receiving any
communications from our company at any time.
REFERRALS
If you choose to
use our referral service to tell a friend about our site, we will ask
you for your friend's name and email address. We will automatically
send your friend a one-time email inviting him/her to visit the site.
Savefans! stores this information for the sole purpose of sending this
one-time email and tracking the success of our referral program. He/she
may contact us to request that we remove this information from our
database.
OPT-OUT POLICY
If you no longer wish to receive our newsletters and promotional
communications, you may opt-out of receiving them by following the
instructions included in each newsletter or by contacting us at customerservice@savefans.com.
We also offer an opportunity to opt-out of certain communications in
our member information area or you may contact us at the contact
information listed at the bottom of this policy. You are not able to
opt-out of emails related to a specific order (confirmation emails).
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your personally
identifiable information changes, you may correct or update it by
making the change(s) in your account area or by emailing Customer Care
at customerservice@savefans.com, or by contacting
us by telephone or postal mail at the contact information listed below.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a
resident of California, in addition to the rights set forth above, you
have the right to request information from us regarding the manner in
which we share certain categories of personal information with third
parties for their direct marketing purposes. California law gives you
the right to send us a request at a designated address to receive the
following information:
the categories of information we disclosed to third parties for their
direct marketing purposes during the preceding calendar year;
the names and addresses of the third parties that received that
information; and
if the nature of the third party's business cannot be determined from
their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not
specific to you. The designated email address for these requests is customerservice@savefans.com.
CHANGES TO THIS PRIVACY POLICY
We will
occasionally update this privacy policy to reflect changes in our
practices and services. When we post changes to this privacy policy, we
ill revise the "last updated" date at the top of this privacy. If we
make any material changes in the way we collect, use, and/or share your
personal information, we will notify you by sending an email to the
email address you most recently provided us in your account, profile or
registration (unless we do not have such an email address) and/or by
prominently posting notice of the changes on our Web site. We recommend
that you check our Web site from time to time to inform yourself of any
changes in this privacy policy or any of our other policies.
CONTACT US
If you have any questions about this privacy policy or the
security practices of this site, please contact:
Savefans!
Toll free: (888)
326-7697
Email: customerservice@savefans.com
EFFECTIVE DATE: 2/20/2009
